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SAP Knowledge Base Article - PreviewSymptom
In reference to 3182486 - Suggested situations when performing Data Backup on Cloud Portal and Help Page Data Backup and Restore, the customer can do data backups on Commerce Cloud Portal.
Besides that, a manual data backup can also be done by SAP side under the customer's requirement. But it's not suggested to provide a manual data backup in all condition.
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Environment
All CCv2 environments
Product
SAP Commerce Cloud all versions
Keywords
manual data backup, Commerce Cloud Portal , KBA , CEC-SCC-CLA-ENV-DBU , Data Backups , How To
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