Symptom
While updating a system using SUM Java in INSTALL-SAPJVM-VCREDIST phase following errors were reported:-
TroubleTicket.log :-
An error occurred during the execution of Install SAPJVM Vcredsit (WIN) of action execute.
Service com.sap.sdt.j2ee.services.servicesimpl.TaskExecutorService failed with the following message:
Error while executing Task with input file VcredistTasks.xml and task INSTALL_SAPJVM_VCREDIST.
For more information, see the log file \usr\sap\<SID>\SUM\sdt\log\SUM\INSTALL-SAPJVM-VCREDIST_07.LOG.
INSTALL-SAPJVM-VCREDIST.LOG :-
Mar 25, 2022 4:08:36 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: Error while executing Task with input file VcredistTasks.xml and task INSTALL_SAPJVM_VCREDIST.
Error while processing the result.
Command INSTALL_VCREDIST_SAPJVM completed with error. See F:\usr\sap\<SID>\SUM\sdt\log\SUM/INSTALL_VCREDIST_SAPJVM.* for details. Could not execute 'F:/usr/sap/<SID>/SYS/exe/jvm/NTAMD64/sapjvm_8.1.085/VC_redist.x64 /q /i /norestart /l*v F:\usr\sap\<SID>\SUM\sdt\log\SUM/INSTALL_VCREDIST_SAPJVM.OUT', return code '1638'. Check if process output file(s) 'F:\usr\sap\<SID>\SUM\sdt\log\SUM/INSTALL_VCREDIST_SAPJVMTaskExecutorService.OUT', 'F:\usr\sap\<SID>\SUM\sdt\log\SUM/INSTALL_VCREDIST_SAPJVMTaskExecutorService.ERR' have been created.
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Environment
- Software Update Manager 1.0
- SUM JAVA 1.0
- SAP NetWeaver
- Windows server
Product
Keywords
Software Update Manager , SUM JAVA, SUM 1.0, VC_redist.x64 , SAPJVM Vcredsit, Install, Windows, Upgrade , SAP NetWeaver, Microsoft Visual C++ , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-OP-NT , Windows , Problem
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