SAP Knowledge Base Article - Preview

3171231 - Import of Concur files result in error ""Inconsistent JSON for FI queue document..."


You have transformed your Concur connection in transaction CTE_SETUP to the new gateway authentication method (or created a new connection) and you are currently connecting to Concur via middleware.

When you try to import documents from Concur you receive the error:

"Inconsistent JSON for FI queue document xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. Contact Concur support."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.




S/4 HANA 2020

S/4 HANA 2021

S/4 HANA 1511 - 1909

  • CTE_FIN 10S 0013 SAPK-10S12INCTEFIN (or later)
  • CTE_FND 10S 0013 SAPK-10S12INCTEFND (or later)
  • CTE_HCM 10S 0013 SAPK-10S12INCTEHCM (or later)


  • CTE_FIN 100 0016 SAPK-10015INCTEFIN (or later)
  • CTE_FND 100 0016 SAPK-10015INCTEFND (or later)
  • CTE_HCM 100 0016 SAPK-10015INCTEHCM (or later)


SAP ERP 6.0 ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA, on-premise edition 1511


documentformatas, Inconsistent JSON, import document, Concur, expense report , KBA , BC-XI-CON-RST , Rest Adapter , BNS-CON-SE-S4 , Concur Suite Enablement S/4HANA Integration , Known Error

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