SAP Knowledge Base Article - Public

3171303 - Click to Sign not working for New Hire Custom Form - Onboarding


  • Candidate is not able to sign the Document with multiple singature fields in the same PDF form.
  • Candidate clicks on "Click to Sign", but singature is not being captured in any of the signature fields.


SAP SuccessFactors Onboarding


Multiple Singature fields with same name in PDF form. This is not allowed in the Singature fields. Having same name might work on regular text filed, but not in a Signature field.


If mutliple singature fields are setup in the same PDF form, then each singature field name must be unique.


SF, success factors, OBX, on boarding, Click To Sign, Signature Field , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem


SAP SuccessFactors Onboarding all versions