Symptom
- Candidate is not able to sign the Document with multiple singature fields in the same PDF form.
- Candidate clicks on "Click to Sign", but singature is not being captured in any of the signature fields.
Environment
SAP SuccessFactors Onboarding
Cause
Multiple Singature fields with same name in PDF form. This is not allowed in the Singature fields. Having same name might work on regular text filed, but not in a Signature field.
Resolution
If mutliple singature fields are setup in the same PDF form, then each singature field name must be unique.
Keywords
SF, success factors, OBX, on boarding, Click To Sign, Signature Field , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem
Product
SAP SuccessFactors Onboarding all versions