3172624 - Error: "Duplicate message. A message with the same payloadId [Payload id] was received earlier with a different timestamp."

Symptom

A document submitted externally fails with the following error message:

Error: Duplicate message. A message with the same payloadId [abc123] was received earlier with a different timestamp. Please contact support with the Error Reference Number ANERR--1 for more details.

Product

Ariba Network all versions ; SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

KBA , BNS-ARI-PUR-PO-ORC , Order Confirmation , SBN-AN-TX-POA , Transaction (Purchase Orders, Ship Notices & Goods Receipts) , SBN-AN-TX-SS , Service Procurement/Service Sheet (O&G) , SBN-AN-TX-INV , Transaction (Invoicing) , Problem

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