3173724 - Users get an error message when responding to email notifications

Symptom

Users get a error message when replying to email notification (approval/escalation/ notification) emails. The error message being:

The original message was received at Thu, 4 Dec 2014 13:13:53 -0800

from smtpgw03.sap-ag.de [155.56.66.98]

----- The following addresses had permanent fatal errors -----

"| /home/svcprod/bin/mailcode/mail-filter"

(reason: Data format error)

(expanded from: svcprod)

----- Transcript of session follows -----

pipe returned 65

mail-filter stopped processing this msg, got >=EX_BASE, passing on

exiting 65

501 5.6.0 Data format error

Environment

SAP Ariba Buying & Invoicing

Product

SAP Ariba Procurement, cloud edition all versions

Keywords

email, ariba application, application, notifications, error, error message, email notifications, reply all , KBA , BNS-ARI-CP-CORE-NTF , Approval Email Notifications , Problem

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