/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
Receiving one of the following errors when trying to sign in, even though the account is active:
-
Your account is either deactivated or locked. Contact your administrator to activate or unlock your account.
-
User does not exist
Read more...
Environment
Single-Sign On, Credentials Login
Product
SAP Ariba Procurement, cloud edition all versions ; SAP Ariba Sourcing, cloud edition all versions
Keywords
authentication error, user does not exist, ariba login issue, deactivated account, locked account, sso error, saml nameid, partitioned user , KBA , BNS-ARI-CP-CORE-UM , Core Administration User Management , BNS-ARI-SS , Strategic Sourcing , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)