3174555 - Single Sign On (SSO) enabled customer receives “User does not exist” error while trying to log in to SAP Ariba application

Symptom

Product

Ariba Procurement, cloud edition all versions ; Ariba Sourcing, cloud edition all versions ; SAP Ariba Procurement, cloud edition all versions ; SAP Ariba Sourcing, cloud edition all versions

Keywords

User does not exist, SHA2, SHA1, Certificate, Unable to verify the signature, userid -null , KBA , BNS-ARI-SV , Spend Visibility , BNS-ARI-SS , Strategic Sourcing , BNS-ARI-SC , Strategic Contracts , BNS-ARI-PUR , Purchasing , BNS-ARI-SIPM , Supplier Information & Performance Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.