SAP Knowledge Base Article - Preview

3174555 - Error: "Authentication Error: User Does Not Exist"

Symptom

Enterprise users are experiencing an error when attempting to log in to the SAP Ariba realm through Single Sign-On.
Error:Authentication error: User Does Not Exist


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Product

PROC CORE PLATFORM all versions ; SAP Ariba Procurement, cloud edition all versions ; SAP Ariba Sourcing, cloud edition all versions

Keywords

User does not exist. SHA2, SHA1, Certificate, Unable to verify the signature, userid -null , KBA , BNS-ARI-PAS-AF-SSO , Single Sign-On , BNS-ARI-SS , Strategic Sourcing , BNS-ARI-SC , Strategic Contracts , BNS-ARI-PUR , Purchasing , BNS-ARI-SIPM , Supplier Information & Performance Management , Problem

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