3174614 - How do I resend invoices stuck in status "CC Invoice to AN" and invoice reconciliations stuck in "Awaiting External Reconciliation"?

Symptom

Invoices are stuck in the status "CC Invoice to AN" or Invoice Reconciliation (IR) documents are stuck in "Awaiting External Approval" with a message that it failed to send to SAP Business Network.

How to resend these documents?

Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions ; SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions

Keywords

CC Invoice, ERP-initiated invoice, CIG, ISMG, Ariba Network, CC Invoice to AN, Awaiting External Reconciliation, System.Invoicing.PermanentWorkFailureRetryPeriodInMinutes, , KBA , BNS-ARI-CI-AN-INV , Managed Gateway for Business Network - Invoice , BNS-ARI-CI-AN-INVSUR , Managed Gateway for Business Network - Inv Status , How To

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