3174649 - Error: "FatalAssertionException: Direct action result cannot be null" when suppliers try to self-register using link provided by buyers

Symptom

When suppliers try to self-register using link provided by buyers, Ariba throws a system error. Its stack trace can be seen below:

ariba.util.core.FatalAssertionException: Direct action result cannot be null.
at ariba.util.core.Assert.assertFatal(Assert.java:464)
at ariba.util.core.Assert.assertFatal(Assert.java:458)
at ariba.util.core.Assert.that(Assert.java:97)

Product

SAP Ariba Sourcing, cloud edition all versions

Keywords

KBA , BNS-ARI-SIPM-REG , SIPM Registration/Login , Problem

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