SAP Knowledge Base Article - Preview

3175373 - Why is a user receiving an error that no DocuSign account exists?

Symptom


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Product

Ariba Sourcing, cloud edition all versions ; SAP Ariba Sourcing, cloud edition all versions

Keywords

signature task, signature tasks, signature task error, contract, contracts, tasks, Docusign, The task cannot be submitted. Error from signature provider. User (username) does not have a DocuSign account. Please contact your DocuSign account administrator to add you as an authorized DocuSign user. To resubmit the task, view task details and click submit. , KBA , BNS-ARI-SC-TSK , Contract Tasks , How To

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