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3179960 - My purchase orders or requisitions are stuck in Ordering, Canceling, or Approved status after SAP ERP errors

Symptom

My purchase orders or purchase requisitions are stuck in one of the following statuses after an SAP ERP error occurs:

  • Orders stuck in Ordering or Canceling status and not progressing after an SAP ERP push error
  • Purchase requisitions stuck in Approved status and not progressing after an SAP ERP push error
  • Mismatch between the status of a requisition and its associated purchase order
  • Purchase requisitions in Approved status that cannot be updated via import


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Environment

SAP Ariba Buying and Invoicing

Product

SAP Ariba Procurement, cloud edition all versions

Keywords

cf-6932, enhanced handling of erp order push fail scenarios, erp push errors, push errors, erp errors, stuck, stuck in ordering, stuck in cancelling, stuck orders, enable cf-6932, approved, stuck in approved, holdtilldate, mismatch in requisition and order state, requisition status, order status , KBA , BNS-ARI-PUR , Purchasing , BNS-ARI-PUR-PO-ORM , Ordering Methods , Problem

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