SAP Knowledge Base Article - Public

3181980 - Open Differences in BO pair SalesOrder - CustomerRequirement: No Customer Requirement Matches Sales Order

Symptom

Document Differences detected in Dataflow Verification Run for Business Object 1 Sales Order and Business Object 2 Customer Demand with the following error: No customer requirement matches sales order XYZ (XYZ represents the Sales Order number).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Select the Data Flow Verification Result view.
  3. Open Data Flow Verification Result ID ABCDE (ABCDE represents the DFVR ID).
  4. Business Object 1 is Sales Order XYZ and Business Object 2 is the Customer Demand
  5. When selecting Sales Order XYZ you can see the following Error:
    No customer requirement matches sales order XYZ

Cause

The Sales Order XYZ is for consignment issue (item type Product- consignment issue).

As per the Consignment functionality, Sales Orders which are for the consignment issue (item type Product- consignment issue) do not create a Customer Demand or Outbound Delivery.  When looking in the document flow of these sales orders, you can see that the invoice requests has been directly created after the creation of the sales order (without an customer demand or delivery in between).

This is the expected behavior for consignment issue Sales Orders since the Outbound Delivery was already created during the The consignment fill-up process.

The Data Flow Verification should not consider these Sales Order items since they are based on Sales Orders for the consignment issue process.

These errors in the Data Flow Verification have no affect on the business process for these Sales Orders and can be ignored.

Resolution

The issue was solved with Release 2208.

For any existing errors you can use the Start Repeat Check function:

  1. Go to the Application and User Management work center.
  2. Select the Data Flow Verification Result view.
  3. Open Data Flow Verification Result ID ABCDE (ABCDE represents the DFVR ID).
  4. Business Object 1 is Sales Order XYZ and Business Object 2 is the Customer Demand
  5. When selecting Sales Order XYZ you can see the following Error:
    No customer requirement matches sales order XYZ
  6. Select the entry and click on the Start Repeat Check button.

The system will remove the entry from the list. 

Keywords

Consignment; DFV; DFVR; Sales Order; Open Differences; Customer Demand; Customer Requirement , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign 2002 ; SAP Business ByDesign 2111 ; SAP Business ByDesign 2205 ; SAP Business ByDesign 2208 ; SAP Business ByDesign 2211