SAP Knowledge Base Article - Public

3182524 - Termination Reason missing from Termination wizard

Symptom

  • You have noticed that, upon terminating an employee, the 'Termination Reason' field is missing from the wizard;
  • You have already checked and the field is being displayed under Configure People Profile > Employment Details.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to an Employee Profile;
  2. Click on Actions > Terminate;
  3. Notice that the field is missing.

Cause

There was an alteration to the 'event' picklist on the Picklist Center tool.

Resolution

You will need to download the standard picklist from the Implement section on the Guide. By default, the External Code of the Termination event is '26' - Any alteration to this value can lead to unexpected system behavior, such as the one on this KBA.

See Also

Keywords

Picklist, External code, Employment details, termination reason, termination, terminate, missing termination reason, missing, termination wizard, employee central , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC-EMP , Employment Information (Employment Details) , Problem

Product

SAP SuccessFactors HCM Core all versions