SAP Knowledge Base Article - Preview

3182700 - Why am I getting an error "We are currently migrating your information to our new billing system" when accessing my Subscriptions page?

Symptom

Why am I getting the error below when accessing my Subscriptions tab under the Service Subscriptions page?

Error: We are currently migrating your information to our new billing system. Sign-up for optional subscription packages is currently not available for your account. Please check back at a later time. Note that previous invoices can be found under the "Remaining Billing" Tab. If you need immediate assistance, please contact Ariba Support (access via the "Help Center" to the right)


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Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

billing, hybris migration, subscription level , KBA , SBN-AN-FEE , Subscription fees , Known Error

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