SAP Knowledge Base Article - Public

3183650 - Open Object Detail Icon Is Missing

Symptom

When you hover over the mouse on "ABC" account under a table, you are not able to see the "Open Object Detail" icon.

Object TI.png

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Go to Customer then Accounts work center.
2. Click on "Sales Orders" facet.
3. In Ship-To column hover over the mouse on "ABC" value.
4. The "Open Object Detail" icon is missing.

Cause

If the text link for "ABC" account is not opening the "QT", the "Open Object Detail" icon will not appear.

Resolution

This is the behavior of the system.

Keywords

 QT, Open, Object, Detail, Missing, Icon , KBA , AP-RC-UIF , C4C UI Framework , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2202