3183665 - What information should be provided while logging a Case?

Symptom

What information should I provide while logging a Case to SAP Technical Support?

Product

Ariba Procurement, cloud edition all versions ; Ariba Sourcing, cloud edition all versions ; SAP Ariba Procurement, cloud edition all versions ; SAP Ariba Sourcing, cloud edition all versions

Keywords

KBA , BNS-ARI-CON , Ariba Connect , BNS-ARI-INV , Invoicing , BNS-ARI-ANL , SAP Ariba Analysis Reporting , BNS-ARI-CP , Core Procurement , BNS-ARI-SLP , Supplier Lifecycle & Performance , BNS-ARI-CUS , Field Customization , BNS-ARI-CI , SAP Integration Suite Managed Gateway , BNS-ARI-SV , Spend Visibility , BNS-ARI-RSK , Supplier Risk , BNS-ARI-SB , Spot Buy , BNS-ARI-CAT , SAP Ariba Category Management , BNS-ARI-SS , Strategic Sourcing , BNS-ARI-SC , Strategic Contracts , BNS-ARI-PRI , PRISM Platform , BNS-ARI-GB , Guided Buying , BNS-ARI-CM , Catalog Management , BNS-ARI-PUR , Purchasing , BNS-ARI-PAS , Procurement Application Services , BNS-ARI-SIPM , Supplier Information & Performance Management , How To

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