Symptom
- Purchase Order is failing and not reaching the supplier email. The History tab for the Purchase Order shows the error: PO-11: Cannot deliver order. Terminal error code for PO status: The state of document XXXXXXXXXXXXXXXXXXXXXXXXXX was changed to Failed after unsuccessful attempts to resend it
- The supplier is also able to view the Purchase Order in their Inbox, but it is marked as Failed. In the Purchase Order History tab, the error shows: PO-3: Cannot send order to supplier
- The Stack trace column in the Purchase Order History tab shows the exception: com.webobjects.foundation.NSValidation$ValidationException: The emailAddress property of ANEmailTracker is not allowed to be null. (...)
- Both buyer and supplier accounts, it is possible to see Transfer to the next integration point has been delayed. Retries: X in the History tab of the Purchase Order.
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Product
SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions
Keywords
emailAddress, ANEmailTracker, null, failing, failure , KBA , SBN-AN-TX-POA , Transaction (Purchase Orders, Ship Notices & Goods Receipts) , Problem
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