Symptom
When trying to approve a form, the approver will receive the error:
We're sorry, there seems to be a system issue. Please try again in a few minutes. If the problem continues please contact support.
In dev tools you will see the following error:
{"extraMessages":{"exception":"ariba.form.exception.UnableToSubmitActionToApprovalException","exceptionCause":"not available","exceptionMessage":"Unable to submit action-approve to Approval Service for document-4505345"},"status":500,"code":"FRM-0054","error":"UnableToSubmitActionToApprovalException","service":"Forms","msg":"Unable to submit action-approve to Approval Service for document-4505345","timestamp":1610353449169,"errorId":" C7l8BVCz-Form"}
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Product
Keywords
KBA , BNS-ARI-PUR , Purchasing , BNS-ARI-PAS-CF , Custom Forms , BNS-ARI-PUR-CF-API , Custom Forms - REST API , Problem
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