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3184461 - CIG Error: "CIG-PLT-04641: The incoming message is invalid with the following errors: urn:Ariba:Buyer:vrealm_<realm id>:"

Symptom

When sending an ERP Initiated Purchase Requisition, the RequisitionImportAsyncPullRequest or RemittanceImportAsyncRequest messages are failing in SAP Integration Suite, Managed Gateway for Spend Management and SAP Business Network Transaction Tracker with below error:

Document Failed during HTTP/SOAP post for Customer <Buyer AN ID> - Realm Name <realm id> and received SOAP Fault Message: java.lang.Exception: java.lang.Exception: SOAP Fault :The incoming message is invalid with the following errors: urn:Ariba:Buyer:vrealm_<realm id>:<Document Type>@ line 31 in SoapResponseParse.groovy. Suggested Action : For further assistance, please contact CIG Support with Error Code : CIG-PLT-04641

When you Download the detailed error information from SAP Integration Suite, Managed Gateway for Spend Management and SAP Business Network Transaction Tracker against the Failed transaction, you can see below root cause for the failure:
<soapenv:Body>
<soapenv:Fault>
<Faultcode>Internal Server Error</Faultcode>
<Faultstring>The incoming message is invalid with the following errors: urn:Ariba:Buyer:vrealm_<realm id>:RequisitionImportAsyncPull</Faultstring>
<Detail>cvc-elt.1: Cannot find the declaration of element 'urn:<Failed Document Type>'.</Detail>
</soapenv:Fault>
</soapenv:Body>


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Product

Ariba Procurement, cloud edition all versions ; SAP Ariba Procurement, cloud edition all versions

Keywords

CIG-PLT-04641, Remittance Import Async Request, Requisition Import Async Pull Request, Managed Gateway for Business Network & Spend Management , KBA , BNS-ARI-CI-SCC-BUY , Managed Gateway for Buyer Business Network SCC , Problem

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