SAP Knowledge Base Article - Preview

3185298 - System Error While Accessing the Catalog Tab

Symptom

  • Users receive the error message "We're sorry - a system error has occurred" when accessing the Catalog tab.
  • Users are unable to access the catalog.
  • The issue may occur after changes are made to catalog display lane configurations or promoted items settings.
  • In parent-child realm (FPC/mERP) configurations, the issue may occur only in child realms.


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Product

SAP Ariba Procurement, cloud edition all versions

Keywords

catalog system error, unable to access catalog, catalog tab error, login error catalog, promoted items, promoted items display lane, display lanes, catalog display customization, Application.Catalog.PromotedItems, catalog page error , KBA , BNS-ARI-CM , Catalog Management , BNS-ARI-PUR , Purchasing , BNS-ARI-CM-SEAR , Catalog Search , Bug Filed

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