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3185761 - Where can I find more details of generic SOAP fault error we see in Managed Gateway for Spend&Network transaction tracker?

Symptom

Some of the transactions sent from SAP ERP system to SAP Ariba solutions or SAP Business Network fail with error like below in Managed Gateway for Spend&Network transaction tracker. This is more of a generic error. How can I find more details of what value in xml is causing this error ?

Document Failed during HTTP/SOAP post for Customer ANXXXXXX - Realm Name XXXXXX and received SOAP Fault Message: java.lang.Exception: java.lang.Exception: SOAP Fault :The incoming message is invalid with the following errors: urn:Ariba:Buyer:vsap:XXXXX@ line 31 in SoapResponseParse.groovy. Suggested Action : For further assistance, please contact Managed Gateway for Spend&Network Support with Error Code : CIG-PLT-04641


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Product

SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions

Keywords

KBA , BNS-ARI-CI-BUY , Managed Gateway for Procurement , BNS-ARI-CI-FND-PTL , Managed Gateway Platform , BNS-ARI-CI-SRC , Managed Gateway for Sourcing Integration , BNS-ARI-CI-AN , Managed Gateway for Business Network , How To

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