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SAP Knowledge Base Article - PreviewSymptom
You have made the setup for the Ticket Routing Rules for Employee Support scenarios.You want to access previous versions of "Ticket Routing Rules by Employee"
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2202
Keywords
Ticket Routing Rules ; Employee Support ; Customer Support ; Ticket ; C4C ; BRF+ ; , KBA , LOD-CRM-BRF , C4C BRF Configuration , Problem
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