SAP Knowledge Base Article - Preview

3186252 - Not able to access previous versions of "Ticket Routing Rules by Employee".

Symptom

You have made the setup for the Ticket Routing Rules for Employee Support scenarios.You want to access previous versions of "Ticket Routing Rules by Employee"


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Environment

 SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2202

Keywords

Ticket Routing Rules ; Employee Support ; Customer Support ; Ticket ; C4C ; BRF+ ; , KBA , LOD-CRM-BRF , C4C BRF Configuration , Problem

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