3187172 - Error: CIG-PLT-00672 is triggered when I send an RFQ Confirmation to S/4HANA

Symptom

When I send a Request For Quotation (RFQ) Confirmation transaction from SAP Ariba Sourcing to S/4HANA, the following error is triggered in the Managed Gateway for Spend&Network Transaction Tracker:

The SAP Business Network account associated with the system ANXXXXXXXXXXX-T and the Managed Gateway for Spend&Network user s1.ariba.com@DigiCert SHA2 Secure Server CA could not be found.. Suggested Action : Managed Gateway for Spend&Network could not find the SAP Business Network account associated with the user. For further assistance, please contact Managed Gateway for Spend&Network Support with Error Code : CIG-PLT-00672.

Product

SAP Ariba Sourcing, cloud edition all versions ; SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions

Keywords

cig-plt-00672, rfqconfirmation, asynchronous, endpoint, 4bl, s/4hana , KBA , BNS-ARI-CI-FND-PRT , Managed Gateway for Managed Gateway Portal , Problem

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