3188623 - Error: "CIG-PLT-05663" for Sourcing documents

Symptom

When sending Request For Quotation (RFQ) document from S4Hana Fiori App to to Cloud Integration Gateway (CIG), it fails in CIG Transaction Tracker with below error:

Error: CIG is unable to determine incoming document type/standard. Suggested Action : Please verify the following in the incoming request are valid and pre-provided to CIG. Namespace -> namespace provided in the request is a valid and preapproved to CIG to have integration established. Document Structure -> the Incoming request to CIG is of valid structure. For further assistance, please contact CIG Support with Error Code: CIG-PLT-05663

Product

Ariba Sourcing, cloud edition all versions ; SAP Ariba Sourcing, cloud edition all versions

Keywords

Ariba, CI, payload, quote , KBA , BNS-ARI-CI-SRC , Managed Gateway for Sourcing Integration , BNS-ARI-CI-FND-PRT , Managed Gateway for Managed Gateway Portal , Problem

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