SAP Knowledge Base Article - Public

3188700 - Created By Field in Report Shows Technical ID of User That Doesn't Exist


The Created By field of the reports usually displays the names of the business users who created them.

However, you've noticed that some reports are showing technical IDs instead, and of users that do not exist in your tenant.


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Reproducing the Issue

  1. Open the Business Analytics work center.
  2. Go to the Design Reports work center view.
  3. In the Created By column, most of the reports show a name, but certain report(s) show a technical ID instead.


  1. Open the Application and User Management work center
  2. Access the Business Users work center view.
  3. Change selection to All Users.
  4. Search for the technical ID(s) found in the Created By field of the report(s).
  5. Nothing is found.


This tenant was created by copying the solution profile from a pre-existing, source tenant. In this process, business user data is not copied, but flexibility data is (which includes reports).

Hence, since the reports are brought to the new tenant, but the business users who originally created these reports in the source tenant are not, the new tenant does not have its names to show in the Created By field and instead shows the business user's technical ID.


System works as designed.


Business Analytics, Reports, Created By, Technical ID, Business User, Missing , KBA , technical id , missing , business analytics , business user , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , SRD-CC-IAM , Identity & Access Management , How To


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