SAP Knowledge Base Article - Public

3189200 - Workflow Delegation - Delegatee name disappeared


When we try to set the user with apostrophe-like sign (‘) in the username as delegatee in the Delegatee field ,we are able to search and select the user, but when we click on anywhere in the UI, Delegatee field turns blank

' Sign is commonly used in the Hebrew language for names


SAP Successfactors Employee Central

Reproducing the Issue

  1. Navigate to Home Page
  2. Delegate Workflows
  3. Search for any user with sign ' in the name  in the field Delegatee
  4. Select the user
  5. Click on anywhere in the UI
  6. You will notice Delegatee becomes blank


Code Defect


Issue has already been fixed and will be available in 2205 release


INC1746919, Delegatee blank, unable to select the user in delegatee, Auto Delegation, Auto-Delegate, Auto-Delegation, Delegatee user blank, unable to select username with ' sign, Hebrew username, Hebrew User delegatee , KBA , LOD-SF-EC-WFL-DEL , Workflow Delegation , LOD-SF-EC , Employee Central , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem


SAP SuccessFactors Employee Central all versions