SAP Knowledge Base Article - Preview

3189240 - Recruiter's email address changes to system@successfactors.eu when candidate replies from phone/iphone using safari or any web browser

Symptom

Any external candidate who has account with "Gmx", "Web.de" and "t-online.de" hits "Reply" from phone/iPhone using any web browser (Google Chrome/Safari), to any manual Email sent by recruiter, the Recruiter's e-mail address(Reciepient's Email address) changes to "system@successfactors.eu/system@successfactors.com".


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Environment

SAP SuccessFactors Recruiting Management.

Product

SAP SuccessFactors Recruiting 2111

Keywords

system@successfactors.eu, system@successfactors.com, Email, External candidate, Phone, iPhone, Web browser , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

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