3189630 - Column 'Time Taken' in reports is not displaying the correct amount of time spent by learners in a module/course

Symptom

A learner completed a quick module that should take only a few minutes, but the column 'Time Taken' in the quick reports and in the Report Engine is showing the learner spent multiple days in the module, which did not happen.

Consequently, the total amount of time spent in the course is also incorrect.

Environment

SAP Litmos Training

Product

SAP Litmos Training all versions

Keywords

quick report, report engine, time taken , KBA , LOD-SF-LIT-REPE , Reports - Reporting Engine , Problem

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