SAP Knowledge Base Article - Public

3189868 - Jobs are delayed and/or not searchable in the External Career Site - Recruiting Marketing

Symptom

  • Job postings are having a delay to be posted from Recruiting Management to Recruiting Marketing website.
  • Jobs are posted in RMK website, but they are not searchable

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. In Recruiting Management, post a job externally
  2. Access the RMK Career site 
  3. Search for the requisition and you see a no results ( If searched through keywords, the required job is not visible)
  4. Access the RCM career site 
  5. Search by requisition ID. Job is posted. 
  6. Click on the job are you are redirected to RMK Job page properly

Cause

This happened due to full feed job that was in stuck state that caused the new jobs to get delayed.

Resolution

Our Engineering team has corrected the issue.

Keywords

delay, post, rmk, no results , KBA , LOD-SF-RMK-INT , Integrations with RCM, Job Posting, CAS , Problem

Product

SAP SuccessFactors Recruiting all versions