SAP Knowledge Base Article - Public

3190622 - Import job fails with error "The job has timed out because there were too many queued jobs. Please try again later." in SAP Analytics Cloud (SAC)

Symptom

  • Manual/Scheduled refresh of the import job fails in SAP Analytics Cloud (SAC).
  • Import/Acquired model based on Universe.
  • This can happen intermittent.
  • Error messages:
    • The job has timed out because there were too many queued jobs. Please try again later.
    • Couldn't refresh the data.
    • An error occurred in the data acquisition service.
  • Error captured for the following service in the DevTools:
    • https://<tenant name>.<datacenter region>.sapanalytics.cloud/sap/fpa/services/rest/fpa/dataintegration?action=getScheduleLogsByModel&tenant=6

Environment

  • SAP Analytics Cloud (Enterprise) 2022.2.12
  • SAP BusinessObjects 4.3

Reproducing the Issue

  1. Login to SAC.
  2. Go to Modeler and open Import Model.
  3. Go to Data Management workspace.
  4. Select the daily scheduled import job and manually refresh, or wait for the next scheduled refresh => Error message: The job has timed out because there were too many queued jobs. Please try again later. / Couldn't refresh the data.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

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, KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0