3190634 - Guardrails in Integration Center

Symptom

You wish to find out more about what guardrails have been introduced in Integration Center to reduce the threshold limit of ongoing jobs and recurring failures in integrations.

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Environment

SAP SuccessFactors Integration Center
SAP SuccessFactors Intelligent Services

Cause

Product Enhancement

Resolution

1 ) As Of 2H 2023 - The threshold limit of jobs running in Integration Center is reduced to 10 hours. After reaching the threshold limit, the integration jobs are auto terminated and you can view the logs in Execution Manager.

Further information:

2 ) If the Intelligent Service integrations has recurring failure, and reaches a threshold of 6000 consecutive failed integrations, the integrations are automatically delinked with Intelligent Service Center. You can view the logs of the failed integrations in Execution Manager.
You will continue to receive email notifications for failed integrations that reach the limit of 2000 and 4000 concurrent failures. We recommend that you fix the job to resolve the issue

Please be aware of the following:

1. If the terminated job is scheduled job then it will be auto run on the next scheduled time.

2. If the terminated job was run only once or is not scheduled job and got terminated after 18 hours, the job will have to run manually again.

3) IMPORTANT: For “Process Definition Not found” errors, the threshold limit is 20 recurring failures .
Process definition not found refers to the associated integration being deleted from Integration Center and when the event gets triggered the definition to execute, it is not found:

4) NOTES:
-Jobs that continuously fails for a certain number of times in a given no of days will also be auto-cancelled. For Integration Center Jobs, if the Job fails 50 times from the last 51 days the Job will be auto cancelled by the S2 processes.
-For Support teams: please take a look at notes in the Internal Memo

Keywords

Integration stopped as the job exceeds the threshold limit of 10 hours
The integration has been delinked with the Intelligent Service Center event, as the integration has reached the threshold limit of 6000 recurring failed integrations
guardrail, guardrails, Integration Center, Integration Centre, IC, ISCS, Intelligent Services, Intelligent Service Center, Intelligent Service, Intelligent Service Centre, concurrent failures, 2000, 4000, 6000, 10 hours, terminated, limit, 20, INT-14941, INT-14802, Definition is not found, no permission , 18 hours, MDI , KBA , LOD-SF-INT-INC-JOB , Integration Center Job , LOD-SF-INT , Integrations , LOD-SF-INT-INC-XM , Execution Manager Dashboard , LOD-SF-INT-INC-ODATA , ODATA API In Integration Center , LOD-SF-INT-INC-ISE , Integration Center from ISC Events , LOD-SF-INT-INC-FWK , Integration Center UI Framework , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM suite all versions

Attachments

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