3190636 - How to clear the SAP Analysis for Microsoft Office cache

Symptom

A general error message is shown when you open a report.

"Element X of container metadata Y unknown"
"Invalid program status\: BICS_PROV_MASS_GET_INIT_STATE"
"An exception occurred in one of the data sources."
"Dereferencing of the NULL reference (RS_EXCEPTION-000)"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Analysis for Microsoft Office

Product

SAP Analysis for Microsoft Office 2.8 ; SAP Analysis for Microsoft Office 2.8, edition for SAP Analytics Cloud

Keywords

KBA , BI-RA-AO-XLA , Excel Addin , How To

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