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3190832 - SFSF interface fails with error "javax.net.ssl.SSLException: Received fatal alert: protocol_version"

Symptom

You are using SAP PI SuccessFactors adapter. You notice that SFSF interface fails with the following error:

javax.net.ssl.SSLException: Received fatal alert: protocol_version
[EXCEPTION]
com.sap.aii.adapter.sfsf.ra.xi.util.SFSFAdapterException: REST_LOGIN_ERROR:An error occurred while logging in.
at com.sap.aii.adapter.sfsf.ra.xi.apicaller.apis.restapi.RestAPICaller.login(RestAPICaller.java:297)
....


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Environment

SAP Process Integration, connectivity add-on 1.0

Product

SAP Process Integration, connectivity add-on all versions

Keywords

SFSF, Adapter, SuccessFactors adapter, PI, PO, Process Integration, Process Orchestration, 7.5, 1.0, Connectivity, Add-on, Addon, TLS 1.2, SSLException , KBA , BC-XI-CON-SUF , SuccessFactors Adapter , Problem

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