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SAP Knowledge Base Article - PreviewSymptom
Inside Add-In Settings of your Groupware Profile configuration, you have set for object Account four fields in the Basic View, like in below screenshot:
However when you are creating a different object using Outlook server side panel, like a Contact, you click on field Account to look up for an account and in the auto suggested accounts it is showing only the first three fields that you have set in the Basic View configuration:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Cloud For Customer
Product
Keywords
Groupware; Outlook; Server Side; E-mail Integration; Auto Complete; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To
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