SAP Knowledge Base Article - Public

3191454 - No numeric User ID is generated when manually "Add New Hire to Onboarding"

Symptom

No numeric User ID is generated when manually "Add New Hire to Onboarding"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Open "Add New Hire to Onboarding"
  2. Add candidate manually to Onboarding
  3. It does not show SAP ID in the person ID field during the Onboarding
  4. Once hired, the SAP ID is still not present

Cause

"Add new Employee ID" not ticked when adding new hire to Onboarding via "Add New Hire to Onboarding"

Resolution

  1. Navigate to BizX
  2. Search for "Add New Hire to Onboarding"  
  3. Tick check box "Add new Employee ID"

Keywords

Add New Hire to Onboarding, initiate Onboarding, manually, Employee ID, User ID, Person ID, SAP ID, missing , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Problem

Product

SAP SuccessFactors Onboarding 2111