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3191752 - License server failing to checkout license and immediately (same time) the license is checked out:

Symptom

  • License is having issues ASE LOG:

    00:0003:00000:00000:20XX/04/01 05:03:49.82 kernel  SySAM: License verification failed for checked out ASE_WORKLOADANALYZER. License will be graced until Thu 30 Jun 20xx 05:03:49 AM EDT.
    00:0003:00000:00000:20XX/04/01 05:03:49.82 kernel  Error: 131275, Severity: 17, State: 1
    00:0003:00000:00000:20XX/04/01 05:03:49.82 kernel  SySAM: WARNING: ASE functionality that requires the ASE_WORKLOADANALYZER license will be disabled on Thu 30 Jun 20XX 05:03:49 AM EDT, unless a suitable
    ASE_WORKLOADANALYZER license is obtained before that date.
    00:0003:00000:00000:20XX/04/01 05:03:49.82 kernel  SySAM: Failed to obtain license(s) for ASE_WORKLOADANALYZER feature from License Server 27001@myserver.
    00:0003:00000:00000:20XX/04/01 05:03:49.82 kernel  SySAM: No such feature exists. Verify that a license containing the feature name ASE_WORKLOADANALYZER is available or generate and deploy the license from the SAP Support Portal.
    00:0003:00000:00000:20XX/04/01 05:03:49.82 kernel  SySAM: License feature name:  ASE_WORKLOADANALYZER
    00:0003:00000:00000:20XX/04/01 05:03:49.82 kernel  SySAM: License search path:   /mydir/config/licenses/myserver.lic:/mydir/sybase/16.0_SP03PL04_EBF27872.x86_64/SYSAM-2_0/licenses/SYBASE_ASE_XE.lic:
    00:0003:00000:00000:20XX/04/01 05:03:49.82 kernel  SySAM: FlexNet Licensing error:-5,147
    00:0003:00000:00000:20XX/04/01 05:03:49.82 kernel  SySAM: Checked out license for 48 ASE_WORKLOADANALYZER (2024.12310/permanent/XXXX XXX XXXX XXXX).
    00:0004:00000:00000:20XX/04/01 07:04:09.55 kernel  SySAM: License verification failed for checked out ASE_WORKLOADANALYZER. License will be graced until Thu 30 Jun 20XX 07:03:48 AM EDT.
    00:0004:00000:00000:20XX/04/01 07:04:09.55 kernel  Error: 131275, Severity: 17, State: 1
    00:0004:00000:00000:20XX/04/01 07:04:09.55 kernel  SySAM: WARNING: ASE functionality that requires the ASE_WORKLOADANALYZER license will be disabled on Thu 30 Jun 20XX 07:03:48 AM EDT, unless a suitable ASE_WORKLOADANALYZER license is obtained before that date.
    00:0004:00000:00000:20XX/04/01 07:04:09.55 kernel  SySAM: Failed to obtain license(s) for ASE_WORKLOADANALYZER feature from License Server 27001@myserver.
    00:0004:00000:00000:20XX/04/01 07:04:09.55 kernel  SySAM: No such feature exists. Verify that a license containing the feature name ASE_WORKLOADANALYZER is available or generate and deploy the license from the SAP Support Portal.
    00:0004:00000:00000:20XX/04/01 07:04:09.55 kernel  SySAM: License feature name:  ASE_WORKLOADANALYZER
    00:0004:00000:00000:20XX/04/01 07:04:09.55 kernel  SySAM: License search path:   /mydir/config/licenses/myserver.lic:/mydir/sybase/16.0_SP03PL04_EBF27872.x86_64/SYSAM-2_0/licenses/SYBASE_ASE_XE.lic:
    00:0004:00000:00000:20XX/04/01 07:04:09.55 kernel  SySAM: FlexNet Licensing error:-5,147
    00:0004:00000:00000:20XX/04/01 07:04:09.55 kernel  SySAM: Checked out license for 48 ASE_WORKLOADANALYZER (2024.12310/permanent/XXXX XXX XXXX XXXX).
  • Next heart beat, the same thing happens:

    00:0002:00000:00000:20XX/04/01 09:04:01.73 kernel  SySAM: License verification failed for checked out ASE_WORKLOADANALYZER. License will be graced until Thu 30 Jun 20XX 09:04:00 AM EDT.
    00:0002:00000:00000:20XX/04/01 09:04:01.73 kernel  Error: 131275, Severity: 17, State: 1
    00:0002:00000:00000:20XX/04/01 09:04:01.73 kernel  SySAM: WARNING: ASE functionality that requires the ASE_WORKLOADANALYZER license will be disabled on Thu 30 Jun 20XX 09:04:00 AM EDT, unless a suitable ASE_WORKLOADANALYZER license is obtained before that date.
    00:0002:00000:00000:20XX/04/01 09:04:01.73 kernel  SySAM: Failed to obtain license(s) for ASE_WORKLOADANALYZER feature from License Server 27001@myserver.
    00:0002:00000:00000:20XX/04/01 09:04:01.73 kernel  SySAM: No such feature exists. Verify that a license containing the feature name ASE_WORKLOADANALYZER is available or generate and deploy the license from the SAP Support Portal.
    00:0002:00000:00000:20XX/04/01 09:04:01.73 kernel  SySAM: License feature name:  ASE_WORKLOADANALYZER
    00:0002:00000:00000:20XX/04/01 09:04:01.73 kernel  SySAM: License search path:   /mydir//config/licenses/myserver.lic:/mydir/sybase/16.0_SP03PL04_EBF27872.x86_64/SYSAM-2_0/licenses/SYBASE_ASE_XE.lic:
    00:0002:00000:00000:20XX/04/01 09:04:01.73 kernel  SySAM: FlexNet Licensing error:-5,147
    00:0002:00000:00000:20XX/04/01 09:04:01.73 kernel  SySAM: Checked out license for 48 ASE_WORKLOADANALYZER (2024.12310/permanent/XXXX XXX XXXX XXXX).

  • Note, the time of the grace moves


Read more...

Environment

  • SAP Adaptive Server Enterprise 16.0
  • Sysam 2.4 SP02
  • Lmutil v11.14.0.0

Product

SAP Adaptive Server Enterprise 16.0

Keywords

KBA , XX-SER-LIKEY-SYB , Sybase Products , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Known Error

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