Symptom
You are trying to post an Expense Report from Concur, but you are getting an error message saying that the Tax country is not supported.
Environment
SAP Business ByDesign.
Reproducing the Issue
- Go to General Ledger work center.
- Go to Expense Reports subview.
- Select All Expense Reports and search for Report ID ABC (ABC represents the Report ID).
- You will see the error message:
'Business Transaction Expense Report XYZ (XYZ represents the Report Key): Tax Country not supported'
Cause
Countries Brazil and Mexico are not supported by Financial notification (which is what any external transaction coming into SAP Business ByDesign will create). So, the Concur expense report is external and tries to create a financial notification but it cannot as it's not supported.
Resolution
In the SAP Business ByDesign and Concur Integration Guide itself, there is a list of supported countries. Some unlisted countries may work with SAP Business ByDesign but Brazil and Mexico will not.
Keywords
Expense report. Tax Country not supported. Business Transaction Expense Report. Tax. Concur. , KBA , SRD-FIN-GL , General Ledger , How To