3191789 - Revenue recognized again although invoice has been canceled

Symptom

You are working with Customer Projects, and Revenue Recognition function has been activated.
After posting timesheet and invoices, you have canceled or reposted the invoices. The cancellation of the invoice didn't effect and the revenue is still being recognized after Revenue Recognition Run.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

Post and cancel the invoice
Run Revenue Recognition
Check the generated Journal Entries

Cause

The problem is in the sequence of steps for invoice cancellation. You need to make sure to perform the cancellation of billing document and post it, and only create a new one after it. Otherwise, there will be inconsistency during Revenue Recognition Run.

Resolution

Please make sure that the sequence of invoice cancellation is correct as described in the Cause section.

If there is inconsistency generated, please report case to component PS-REV and mention this KBA.

Keywords

Revenue recognition, revalue, cancellation, cancel, invoice, billing document, RDPRAFKDAT, AD01DLIEF. , KBA , CO-PC-OBJ-EBR-2CL , Event-Based Revenue Recognition (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions