SAP Knowledge Base Article - Public

3192120 - Event Reason triggered Offboarding when it should have not triggered - Onboarding 1.0


Offboarding should not have triggered for a specific termination reason.


SAP SuccessFactors Onboarding 1.0 


  1. Intelligent Services>Termination Event > Search for 30 March>No termination event so the termination event did not trigger when the employee profile was udpated
  2. Checked Superadmin > Offboarding candidate >HRDATA ->  XpressHR.OverwriteActivity = False
  3. Having a key XpressHR.OverwriteActivity = False indicates the the offboarding activity was created by the offboarding scheduled job, not termination event 
  4. This job evaluates offboarding candidate eligibility based on Offboarding eligibility configuration (SYS_OFB_ELIGIBILITY_CONFIG) rule
  5. checked Business Rules >SYS_OFB_ELIGIBILITY_CONFIG . This is set to always true ( there are no conditions). This means that everytime an employee is updated to terminated, an offboarding activity will be created by the job.
  6. As a result the offboarding activity was created for this candidate


Update SYS_OFB_ELIGIBILITY_CONFIG rule to only create offboarding activities when they meet certain conditions


Add Conditions ( maybe similar to the conditions specified in EVENT_TERM (EVENT_TERM) rule ?)




offboarding, eligibility, rule, triggers, termination, ofb , KBA , LOD-SF-OBD-OFF , Offboarding , Problem


SAP SuccessFactors Onboarding all versions