Symptom
Hiring Manager cannot view Onboarding Documents from Dashboard, but other users such as ONB Admin can.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Proxy as affected Hiring Manager or user.
- Navigate to Onboarding Dashboard and select Candidate.
- Click on Action> Onboarding Dashboard.
- No Documents Displayed.
Cause
Missing RBP Permissions
Resolution
- Navigate to Admin Center > Manage Permission Roles.
- Select the permission role of affected user.
- Select Permissions ...
- Onboarding or Offboarding Permissions.
- Document Category Access (select the required document categories) or choose the radio button which says 'All'.
- Save Changes.
Note: This feature is only available on the Onboarding Dashboard, if you would like the same in the Offboarding Dashboard please submit an enhancement request
See Also
Keywords
Onboarding Documents, Onboarding Dashboard, Onboarding Compliance Documents , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
Product
SAP SuccessFactors Onboarding 2111