Symptom
Hiring Manager cannot view Onboarding Documents from Dashboard, but other users such as ONB Admin can.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Proxy as affected Hiring Manager or user
- Navigate to Onboarding Dashboard and select Candidate
- Click on Action> Onboarding Dashboard
- No Documents Displayed
Cause
- Missing RBP Permissions
Resolution
- Navigate to Admin Center > Manage Permission Roles
- Select the permission role of affected user
- Select Permissions ... > Onboarding or Offboarding Permissions > Document Category Access (select the required document categories) or choose the radio button which says 'All' > Save Changes
See Also
- KBA: 3100209 - [Onboarding] Onboarding Compliance Documents are not visible in the Onboarding Dashboard, https://launchpad.support.sap.com/#/notes/3100209
Keywords
Onboarding Documents, Onboarding Dashboard, Onboarding Compliance Documents , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
Product
SAP SuccessFactors Onboarding 2111