SAP Knowledge Base Article - Public

3192196 - Hiring Manager cannot view Onboarding Documents from Dashboard - Onboarding


Hiring Manager cannot view Onboarding Documents from Dashboard, but other users such as ONB Admin can.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Proxy as affected Hiring Manager or user
  2. Navigate to Onboarding Dashboard and select Candidate
  3. Click on Action> Onboarding Dashboard 
  4. No Documents Displayed


Missing RBP Permissions


  1. Navigate to Admin Center > Manage Permission Roles
  2. Select the permission role of affected user
  3. Select Permissions ... 
  4. Onboarding or Offboarding Permissions 
  5. Document Category Access (select the required document categories) or choose the radio button which says 'All'
  6. Save Changes

Note: This feature is only available on the Onboarding Dashboard,  if you would like the same in the Offboarding Dashboard please submit an enhancement request

See Also


Onboarding Documents, Onboarding Dashboard, Onboarding Compliance Documents , KBA , LOD-SF-OBX-DBD , Dashboard , Problem


SAP SuccessFactors Onboarding 2111