SAP Knowledge Base Article - Public

3192196 - Hiring Manager cannot view Onboarding Documents from Dashboard - Onboarding

Symptom

Hiring Manager cannot view Onboarding Documents from Dashboard, but other users such as ONB Admin can.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Proxy as affected Hiring Manager or user
  2. Navigate to Onboarding Dashboard and select Candidate
  3. Click on Action> Onboarding Dashboard 
  4. No Documents Displayed

Cause

  • Missing RBP Permissions

Resolution

  1. Navigate to Admin Center > Manage Permission Roles
  2. Select the permission role of affected user
  3. Select Permissions ... > Onboarding or Offboarding Permissions > Document Category Access (select the required document categories) or choose the radio button which says 'All' > Save Changes

See Also

Keywords

Onboarding Documents, Onboarding Dashboard, Onboarding Compliance Documents , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors Onboarding 2111