SAP Knowledge Base Article - Public

3192238 - Termination payout Error - [COE0020]No permission on the Termination UI

Symptom

  • An Error message comes up while running termination payout for an Employee. Error message : "[COE0020]No permission!"
  • On the Time workbench screen, under the Payouts tab, the Time account dropdown is blank while trying to create a Payout

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to user profile and try terminating as of a specific date
  2. Click on Pay Out under one of the Time accounts
  3. The following permission error will appear.
  4. This error doesnt come up when admin does the same task
  5. Also. when trying to add payout from Time Payout 

   

Cause

  • The Time account object permission is required in order to process payouts and on the instance, this object is not secured.
  • Also, The permission role doesn't have "Access to non-secured objects" checked under Metadata Framework

Resolution

  • Ensure that permission to the Time account object is provided on the relevant permission role
  • If the object is not secured, ensure this permission is selected on the role : "Access to non-secured objects" under Metadata Framework

Keywords

SF, EC, Success factors, Employee Central, , KBA , LOD-SF-EC-TIM-PYT , Payouts - Self Service, Admin, Termination , LOD-SF-EC-EMP , Employment Information (Employment & Termination Details) , Problem

Product

SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors HXM Suite all versions