SAP Knowledge Base Article - Preview

3192313 - The buttons in ribbon are disabled after a successful login to SAC

Symptom

User is using SAC Add-in for Office in Mac laptop.

After the logon to SAC, there is no error message and the design panel is shown. The user can even add a table, but the buttons in ribbon remain disabled.

This issue can also happen when using existing workbooks. In this case, the user is able to use the Designer/Builder panel without issues (e.g. move dimensions from rows to columns), but the ribbon buttons remain disabled.


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Environment

SAP Analytics Cloud, add-in for Microsoft Office

Product

SAP Analytics Cloud, add-in for Microsoft Office all versions

Keywords

logging, menu, disabled, greyed out , KBA , LOD-ANA-OF , SAP Analytics Office , LOD-ANA-OF-MS , SAP Analytics Cloud, add-in for Microsoft Office , Problem

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