SAP Knowledge Base Article - Public

3192316 - Clicking Refresh button does not refresh data in the stroy which is using BW or S4HANA live connection

Symptom

Clicking Refresh button does not refresh data in the stroy which is using BW or S4HANA live connection.

Environment

SAP Analytics Cloud 1.0

Reproducing the Issue

  1. Open a story in SAC.
  2. The data in the backend was updated.
  3. Click Refresh button in the story, the new data is not displayed in the story. It makes the Auto Refresh function unavailable.
  4. If click Refresh button in the browser, the new data is displayed.

Cause

It is program error.

Resolution

Please implement SAP Note 3189675.

As a workaround, please open the query properties in transaction RSRT and find "Cache Mode". Then, select value 'I Cache is inactive' from the dropdown list.

Keywords

BW live, data update , KBA , LOD-ANA-LDC-BW , SAC Live Data Connection BW , BW-BEX-OT-BICS-INA , BW INA provider , Problem

Product

SAP Analytics Cloud 1.0