3192565 - Cannot log on to Launchpad WebUI - SAP Data Intelligence

• Many users are unable to log into SAP DI Launchpad application
• UAA pod log reports below error snippet

==== START logs for container uaa of pod proto/uaa-cfcf74fd5-77qxd ====
[UAA] [2022-04-13 02:25:58.681] uaa - 1 [https-openssl-apr-8080-exec-134] ....  WARN --- IdentityZoneResolvingFilter: Internal server error while fetching identity zone for subdomain
org.springframework.jdbc.UncategorizedSQLException: PreparedStatementCallback; uncategorized SQLException for SQL [select id,version,created,lastmodified,name,subdomain,description,config,active from identity_zone where subdomain=? and active = ?]; SQL state [HY000]; error code [4]; SAP DBTech JDBC: [4]: cannot allocate enough memory: Out of memory on query fetch; nested exception is com.sap.db.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: [4]: cannot allocate enough memory: Out of memory on query fetch
 at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:89) ~[spring-jdbc-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:81) ~[spring-jdbc-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:81) ~[spring-jdbc-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.jdbc.core.JdbcTemplate.translateException(JdbcTemplate.java:1443) ~[spring-jdbc-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:633) ~[spring-jdbc-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:669) ~[spring-jdbc-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:700) ~[spring-jdbc-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:712) ~[spring-jdbc-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.jdbc.core.JdbcTemplate.queryForObject(JdbcTemplate.java:790) ~[spring-jdbc-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.cloudfoundry.identity.uaa.zone.JdbcIdentityZoneProvisioning.retrieveBySubdomain(JdbcIdentityZoneProvisioning.java:95) ~[cloudfoundry-identity-server-74.1.0.jar:?]
 at org.cloudfoundry.identity.uaa.zone.JdbcIdentityZoneProvisioning$$FastClassBySpringCGLIB$$926ef4fb.invoke(<generated>) ~[cloudfoundry-identity-server-74.1.0.jar:?]
 at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218) ~[spring-core-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:779) ~[spring-aop-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163) ~[spring-aop-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:750) ~[spring-aop-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:95) ~[spring-aop-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) ~[spring-aop-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:750) ~[spring-aop-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:692) ~[spring-aop-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.cloudfoundry.identity.uaa.zone.JdbcIdentityZoneProvisioning$$EnhancerBySpringCGLIB$$3743687a.retrieveBySubdomain(<generated>) ~[cloudfoundry-identity-server-74.1.0.jar:?]
 at org.cloudfoundry.identity.uaa.zone.IdentityZoneResolvingFilter.doFilterInternal(IdentityZoneResolvingFilter.java:50) [cloudfoundry-identity-server-74.1.0.jar:?]
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.3.10.RELEASE.jar:5.3.10.RELEASE]
 at org.cloudfoundry.identity.uaa.security.web.CorsFilter.doFilterInternal(CorsFilter.java:137) [cloudfoundry-identity-server-74.1.0.jar:?]
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.3.10.RELEASE.jar:5.3.10.RELEASE]
 at org.cloudfoundry.identity.uaa.authentication.UTF8ConversionFilter.validateParamsAndContinue(UTF8ConversionFilter.java:75) [cloudfoundry-identity-server-74.1.0.jar:?]
 at org.cloudfoundry.identity.uaa.authentication.UTF8ConversionFilter.doFilter(UTF8ConversionFilter.java:59) [cloudfoundry-identity-server-74.1.0.jar:?]
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.3.10.RELEASE.jar:5.3.10.RELEASE]
 at org.cloudfoundry.identity.uaa.web.HeaderFilter.doFilter(HeaderFilter.java:52) [cloudfoundry-identity-server-74.1.0.jar:?]
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.3.10.RELEASE.jar:5.3.10.RELEASE]
 at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:215) [spring-security-web-5.3.10.RELEASE.jar:5.3.10.RELEASE]
 at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:178) [spring-security-web-5.3.10.RELEASE.jar:5.3.10.RELEASE]
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) [spring-web-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) [spring-web-5.2.15.RELEASE.jar:5.2.15.RELEASE]
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:190) [catalina.jar:9.0.50]
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:163) [catalina.jar:9.0.50]
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202) [catalina.jar:9.0.50]
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) [catalina.jar:9.0.50]
 at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542) [catalina.jar:9.0.50]
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143) [catalina.jar:9.0.50]
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) [catalina.jar:9.0.50]
 at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687) [catalina.jar:9.0.50]
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) [catalina.jar:9.0.50]
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357) [catalina.jar:9.0.50]
 at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:382) [tomcat-coyote.jar:9.0.50]
 at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) [tomcat-coyote.jar:9.0.50]
 at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893) [tomcat-coyote.jar:9.0.50]
 at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2055) [tomcat-coyote.jar:9.0.50]
 at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:9.0.50]
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_301]
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_301]
 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:9.0.50]
 at java.lang.Thread.run(Thread.java:836) [?:1.8.0_301]

• SAP Data Intelligence (DI) 3.2 Patch 3 (3.2.54) - On Premise Edition
• Google Kubernetes Engine 1.21

KBA , CA-DI-CP-EHA , HANA , Problem