SAP Knowledge Base Article - Public

3192660 - Cannot Find the Document I-551 (Reverification) - Onboarding 1.0

Symptom

It is not possible to re-verify one existing employee as he cannot find Form I-551 in the list of documents (dropdown list).

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Citizenship status selected different from: A - LAWFUL PERMANENT RESIDENT 

Resolution

In order to solve, in the first panel where asked: The employee has completed Section 1 of the Form I-9 with a citizenship/immigration status of AN ALIEN AUTHORIZED TO WORK. Confirm with the employee that the citizenship/immigration status is correct, "Select" equals to "No".

Keywords

Onboarding, Onb, Obd, Section, I-9, Citizenship, Alien, Authorized, Work, Form, I-551, Permanent, Resident, Card , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions