SAP Knowledge Base Article - Public

3192664 - [Onboarding] Assign responsible group rule not working for Offboarding

Symptom

  • A rule is configured to assign a responsible group to review Employee data of offboarding User but the employer review step is assigned to Hiring Manager instead and not the responsible group

Environment

SAP SuccessFactors Onboarding

Cause

  • The Rule is configured with Process type as Onboarding and hence the rule is not getting triggered.

Resolution

  • Please change the Process type as Offboarding if the rule is to be triggered for Offboarding employer review step.

Keywords

Onboarding, Assign responsible group, Offboarding review information, employer review step , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding 2111