/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PublicSymptom
Major migration milestones and timelines for customers migrating from DC18 to DC55
Environment
SAP SuccessFactors HXM Suite
Resolution
For the migration, you need to follow the below checklist (note that timeline differs for Preview and Production). All pre-migration and post migration activities are required to be completed in order for the tenants to be fully functional, after the migration to Frankfurt
Also, note that IP information would need to be changed for integrations as per DC55 information at the end of this KBA.
Pre and Post Migration Checklist for Preview tenants
|
Phase |
Activity |
Owner |
Timeline |
Comments |
|
Pre-Migration |
Allow Support Admin User access to for DC18 and DC55 to SAP SF Services |
Customer |
May 10 |
|
|
Pre-Migration |
Communicate to end users of Service Downtime and new URL's |
Customer |
May 10 |
|
|
Pre-Migration |
Provide Non-SAP SFTP server Details (Source IP:, Hostname:, Port: ) |
Customer |
May 10 |
|
|
Pre-Migration |
Share SF SFTP credentials |
Customer |
May 12 |
|
|
Pre-Migration |
Allowlist DC55 Email servers |
Customer |
May 12 |
|
|
Pre-Migration |
Allowlist DC55 outbound IPs |
Customer |
May 12 |
|
|
Pre-Migration |
Allowlist non-SAP SFTP server in HXM network |
SAP Operations |
May 12 |
|
|
Migration |
Migration Execution |
SAP Operations |
May 13-15 |
|
|
Migration |
SFTP Data Transfer |
SAP Operations |
May 13-15 |
|
|
Post-Migration |
Re-integration and configuration changes on migrated instance |
SAP Services |
May 17-20 |
Handover time will vary depending on applicable BTP integrations. |
|
Post-Migration |
Basic Validations |
SAP Services |
May 17-20 |
|
|
Post-Migration |
Set up SSO access for target tenant |
SAP Services & Customer |
May 17-20 |
|
|
Post-Migration |
Functionality Testing |
Customer |
May 18-22 |
|
|
Post-Migration |
CPI Tenant Configuration |
SAP Services |
May 16-20 |
Customer must provide information to SAP Professional Services team for the CPI integration implemented in the instance. Meetings may have to be scheduled with customer counterpart for the CPI activities. |
|
Post-Migration |
Update Third Party integrations |
Customer |
May 18-21 |
|
|
Post-Migration |
Re-register Mobile App |
Customer |
May 18-21 |
|
|
Post-Migration |
Create incidents in Launchpad when needed |
Customer |
May 18-May 25 |
|
Pre and Post Migration Checklist for Production tenants
|
Phase |
Activity |
Owner |
Timeline |
Comments |
|
Pre-Migration |
Allow Support Admin User access to for DC18 and DC55 to SAP SF Services |
Customer |
May 20 |
|
|
Pre-Migration |
Communicate to end users of Service Downtime and new URL's |
Customer |
May 20 |
|
|
Pre-Migration |
Provide Non-SAP SFTP server Details (Source IP:, Hostname:, Port: ) |
Customer |
May 20 |
|
|
Pre-Migration |
Share SF SFTP credentials |
Customer |
May 27 |
|
|
Pre-Migration |
Allowlist DC55 Email servers |
Customer |
May 27 |
|
|
Pre-Migration |
Allowlist DC55 outbound IPs |
Customer |
May 27 |
|
|
Pre-Migration |
Allowlist non-SAP SFTP server in HXM network |
SAP Operations |
May 27 |
|
|
Migration |
Migration Execution |
SAP Operations |
May 27 – May 29 |
|
|
Migration |
SFTP Data Transfer |
SAP Operations |
May 27 – May 29 |
|
|
Migration |
iContent Data Transfer (Prod & Prev) |
SAP Operations |
May 27 – May 29 |
|
|
Post-Migration |
Re-integration and configuration changes on migrated instance |
SAP Services |
May 30 – Jun 1 |
Handover time will vary depending on applicable BTP integrations. |
|
Post-Migration |
Basic Validations |
SAP Services |
May 30 – Jun 2 |
|
|
Post-Migration |
Set up SSO access for target tenant |
SAP Services & Customer |
May 30 – Jun 1 |
|
|
Post-Migration |
Functionality testing |
Customer |
May 31 – Jun 3 |
|
|
Post-Migration |
CPI tenant configuration |
SAP Services |
May 30 – Jun 2 |
Customer must provide information to SAP Professional Services team for the CPI integration implemented in the instance. Meetings may have to be scheduled with customer counterpart for the CPI activities. |
|
Post-Migration |
Update Third Party integrations |
Customer |
May 31 – Jun 3 |
|
|
Post-Migration |
Re-register Mobile App |
Customer |
May 31 – Jun 3 |
|
|
Post-Migration |
Create incidents in Launchpad when needed |
Customer |
May 31 – Jun 13 |
|
Details of DC55 URL’s and IP’s
|
DC55 New URL's and IPs | |
|
BizX Prod URL | |
|
BizX Preview URL | |
|
Email Servers |
prodmail55a.sapsf.eu (IP-35.242.247.107) ,prodmail55b.sapsf.eu (IP 34.107.8.58) |
|
SFTP Server | |
|
SFAPI Prod Service URL | |
|
SFAPI Preview Service URL | |
|
ONB Prod URL | |
|
ONB Preview URL |
https://onboarding55preview.sapsf.eu/ONB/ |
|
JAM URL |
https://jam55.sapjam.com/ |
|
Career site Prod URL |
https://career55.sapsf.eu/career?company=companyid |
|
Career site Preview URL |
https://career55preview.sapsf.eu/career?company=companyid |
|
LMS URL Hostname |
lms.sapsf.eu |
|
Outbound IPs |
34.107.88.2 , 35.246.224.53 |
See Also
2353719 - Reports missing in Report Center
2747798 - [SSO] Creating the Metadata File for SSO Between SuccessFactors and Identity Provider
2432796 - Public outgoing IP for SAP SuccessFactors BizX Platforms
2087468 - Emails Blocked or Not Delivered Due to Spam Filters, Spoofing, Bombing (mass mail), IP Address Allowlists
Keywords
Migration Moscow Russia DC18 , KBA , LOD-SF-PLT-SEC , Security Reports , How To
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)