SAP Knowledge Base Article - Preview

3193168 - Cannot login manually to SAML enabled web applications after log off or session timeout

Symptom

  • Manual login attempts to SAML enabled BI web applications fails with the error below:
    • Account information not recognized: The alias e-mail or alias name is not unique


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

isUseEmailAddress, e-mail , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Known Error

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