SAP Knowledge Base Article - Preview

3193172 - Firewall settings to resolve download errors with SAP Notes and the SAP Software Center

Symptom

  • SAP Notes download problem with Notes Assistant
  • Issues downloading SAP Notes in Notes Assistant with SAPRouter/SAPservx Connections
  • Firewall settings in customer systems https://notesdownloads.sap.com
  • https://notesdownloads.sap.com/ redirects to a different server notesdownloads-az.sap.com 
  • https://notesdownloads.sap.com/ redirects to a different server cert.notesdownloads.sap.com
  • Connection problems to SAP’s Software Download Center (SWDC)
  • Handshake with notesdownloads.sap.com:443 failed
  • HTTP GET request to https://notesdownloads.sap.com/ receives HTTP 302 redirect response
  • Error Message in Live Solution Manager in SM59 when testing the SAP-SUPPORT_NOTE_DOWNLOAD Connection
  • Connection to origin.notesdownloads.sap.com fails with a HTTP/1.0 403 Forbidden
  • ERROR: HTTP/1.1 302 Moved Temporarily 
  • ERROR: Unexpected status code 403 received (reason: Forbidden)
  • ERROR: failed: SSSLERR_SSL_READ (-58)
  • ERROR: *** ERROR => SSL handshake with notesdownloads.sap.com:443 failed: SSSLERR_PEER_CERT_UNTRUSTED (-102)


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Environment

Keywords

NoteAssistant , Note-Assistant , NA , BC-UPG-NA , Microsoft Azure , remote connections issue , notesdownloads-az.sap.com , 302 error , 443 error , SAPservx Connections , XX-SER-NET remote connections , NoteAssistant , NotesAssistant , OSS Notes , SWDC , downloading , install , installing , note corrections , snote , SAP router , web proxy , allowlist , blocklist , approved SAP URLs , browser settings , accepted URL , MS-Azure , MS Azure , allow listing , 
, KBA , XX-SER-SAPSMP-SWC , SAP Support Portal - Software Distribution Center , BC-UPG-NA , Note Assistant , XX-SER-FORME , SAP for Me , Problem

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